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Process Management

Areas of expertise

Performance
delivered

Innovation needs structure. When important processes are neglected growth starts to slow down. We support you with stocktaking, review and optimise all key processes to create a future-proof growth path.

Process management

We help you with standardisation and documentation of your main and service processes:

  • Service-oriented review of main processes and service processes.

  • Documentation of processes and process steps.

  • Training in and familiarisation with process-oriented action.

Organisation and
Processes

We make your process flows transparent, establish measuring points, analyse KPIs, draw conclusions and optimise:

  • Creation of KPI models

  • Measurement and analysis of process performance.

  • Recording of process costs and optimisation of service quality.

Collaboration

We work closely with you to help make your processes more flexible. Together we develop tools that help you achieve successful results.

  • Integration of modern working methods and tools.

  • Modelling of teams.

  • Highlighting value and impact for the organisation and individuals.

Get in touch.

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Dr.-Ing. Dana Yma Faulenbach   
Managing Director